Privacy Policy 

PRIVACY NOTICE 

Version 1.0 – 04.05.2021  

The following Privacy Notice describes how Namene Solar Lights Limited (or otherwise referred to herein as “Namene”,” Company” “us” or “we”) may collect, store, and use the Information of visitors to our websites (including via any mobile devices and any mobile applications). In this policy you will find information regarding how you can contact us with any queries or complaints regarding your personal information and data processing. We are committed to protecting our visitors’ privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. 

Who we are 

We are Namene Solar Lights Limited, a British Company whose registered address is at 51 Holland Street, London, W8 7JB, UK. You can contact us by writing at privacy@namenesolar.com.  

The type of personal information we collect 

We currently collect and process the following information: 

  • Your IP address. 
  • Your country location 
  • Your contact information and email address. 
  • Personal identification and communication details provided to us by completing the Contact Us form on the website or any other information you submit to us through the website or by email. 
  • Your answers to questionnaires or surveys we may conduct directly or through third parties.
  • Other information such as interests and preferences. 
  • Data profile regarding your online behaviour on our website. 

How we get the personal information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

  • To send you promotional emails containing the information we think you will find interesting, where you have provided consent to receive such communications. 
  • To contact you to fill out surveys and participate in other types of market research. 
  • To customise our website according to your online behaviour and personal preferences. 

 We use the information that you have given us in order: 

  • To better understand your needs. 
  • To improve our services and products. 
  • To send you promotional emails containing the information we think you will find interesting. 
  • Allow you to use our website; 
  • Conduct research, questionnaires, and analysis; 
  • Address any queries you may send to us. 
  • To detect, prevent and address technical issues.

When you explicitly consent to marketing, we use your data to provide you with information about site changes, new services, offers and promotions. In case you do not wish to no longer receive marketing information, you have the right to opt-out of this service. You can opt in again to receiving marketing communications by sending an email to privacy@namenesolar.com. 

We do not carry out profiling of our customers and their activities using automated processes. Should this happen, any decisions taken based on these profiles and information will be taken by natural persons. 

Under the GDPR and the UK General Data Protection Regulation (GDPR and UK GDPR), the lawful bases we rely on for processing this information are: 

  • Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@namenesolar.com.
  • We have a contractual obligation. 
  • We have a legal obligation. 
  • We have a legitimate interest. 

Use of Cookies 

We use cookies as a means of collecting information from an internet server for the below reasons, at visiting of the site by a member. 

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the website and provide better and more personalised services. Some of the cookies we use are necessary for the operation of the site. For those types of cookies that do not contribute to the operations on the website, we are required to obtain your consent. 

If you want to delete any cookies already stored on your computer or stop cookies that record your browsing habits on the webpage, you can do so by deleting your existing cookies and / or by changing your browser’s privacy settings to block cookies (the procedure you follow will vary depending on the browser). Please note that by deleting our cookies or by deactivating our future cookies, you may not be able to access certain sites or services on the site. 

To find out more, please read our Cookies Policy. 

Our website also features social media widgets, such as the Twitter “follow” button. These social media features are either hosted by a third party or directly on our website. When using these widgets, or our respective pages on these provider’s platforms, we encourage you to read and refer to their respective privacy notices. 

For security purposes, we have integrated Google reCaptcha on our website: such tool will collect some personal data related to your browser window, in order to confirm that you are a human and not a bot. For further information, please refer to Google’s Privacy and Terms of Use. 

 

Namene Solar’s Newsletter 

Namene Solar’s newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Namene Solar may see if and when an e-mail was opened by a data subject, and which links in the e-mail were opened by data subjects. 

 

Such personal data collected in the tracking pixels contained in the newsletters are stored and analysed by the controller in order to optimise the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties.  

Data subjects are at any time and no cost entitled to revoke their consent to receive this newsletter. After a revocation, the data subject’s personal data will be deleted by the controller. The company will also inform marketing partners to stop their marketing communications to you as soon as we receive your request. 

 

Who do we share your personal data with? 

We may need to share your data with third parties for the purpose of providing you with the service. We ensure that data transfers with service providers are covered with appropriate controller-processor contracts and safeguards as specified by the EU and UK GDPR. Such contracts include confidentiality, strict processing rules, security safeguards, breach notification requirements and provision of assistance to Namene so that any exercise of your rights is satisfied.  

In the event of a sale or purchase of any business, asset or share, we will attempt to inform you of it, as well as of the identity of the new Data Controller either by directly contacting you, by placing public notices on our website and potentially by using other appropriate media. 

A list of our third-party suppliers can be provided upon request. 

 

How and where we store your personal information 

Your information is securely stored by our email marketing software server and by Google Analytics. We use Campaign Monitor to send emails to our newsletter subscribers. You can read their privacy policy here. 

We take all industry standard precautions to keep your personal data secure within our servers located in the UK and Ireland. These servers may in turn be accessed through encrypted connections over the internet. For this purpose, we do our utmost to follow best security practices and standards and to use providers which ensure an adequate level of security. We may also store your personal data within our Group of companies, which may be located outside the UK and the EU/EEA. We will always ensure to have the adequate security measures to ensure that your personal data is protected at all times, such as Standard Contractual Clauses issued by the European Commission and approved by the Information Commissioner’s Office. 

 

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract. 

We will also keep personal data for the purpose of presenting and processing in case of a litigation or a legal process which you, the relevant authorities or us may be party to, due to our provision of services to you. 

 

Data Transfers to Third Countries   

The company may share your personal data to third parties located outside of the United Kingdom and the European Economic Area (EEA); we will always ensure a similar degree of protection when transferring personal data outside the UK and the EEA, using measures such as transferring to countries deemed to hold an adequate level of data protection by the European Commission, and/or Standard Contractual Clauses issued by the European Commission and approved by the Information Commissioner’s Office, and any additional measures if required. 

 

Your data protection rights. 

Under data protection law, you have the following rights 

 

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances. 
  • Your right to be informed about automated individual decision-making, including profiling. 
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

 

Your rights may be exercised in accordance with the Law, which might include restrictions on when you can exercise these rights. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

 

Please contact us at privacy@namenesolar.com if you wish to make a request. 

 

Your right to lodge a complaint 

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@namenesolar.com. 

 

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

 

Changes to this Privacy Notice 

Any changes we may make to our Privacy Notice in the future will be published from this page on the site and will be effective from the time of their posting. You can request previous versions of this document by sending us an email at privacy@namenesolar.com.